Kicking Command and Control Blog May Archive blog.topic  

Re: TUCOWS MANAGEMENT FAILURE

Herewith Mr. Noss's response to my and my reply.

From: elliot noss

What phone number did you call? was it [North American toll free: 866-731-6556 | Direct: 416-538-5498]?

I see the issue was that your account was split into two. this happened on the migration and likely was the result of a small difference in the contact or other information between the two sets of names. was there something in addition?

Read more: TUCOWS MANAGEMENT FAILURE: WHERE ARE THE SYSTEMS THINKERS? [click]

I have recently been trying for a week to renew my domain registrations with HOVER for www.gaianrevolution.com and www.gaianrevolution.org.

For those who have the same kind of trouble with HOVER, or any other service provider I am posting the email I eventually sent to Elliot Noss, the CEO of its parent company TUCOWS.

Read more: IS TUCOWS ON THE SLIPPERY SLOPE? [click]